by Beth Royston

I knew that I wanted to squeeze in some more volunteer work this term, in order to feel as prepared as possible for my application to my graduate program in the fall. However, I was almost out of the house 9 a.m. to 6 p.m. already, and wasn’t sure if I would be able to make time to add another commitment on. I heard from a couple of my psychology professors that crisis counseling was a great way to break into psychology volunteering, but to be honest, I was a little intimidated by thinking of going to a center, taking calls, and essentially getting empathy exhaustion. Then, I’d have to go home at night and probably go to sleep right after, which I knew wouldn’t help me feel cheery. 

With a bit of research, I found I could actually apply for a volunteer position with a text line and take conversations on my laptop. I’ve only been doing it for a little over a month, but to be honest, I wish I had started much sooner. I really appreciate the ability to choose my schedule, and change it week to week. There’s also the ability to debrief with other counselors when hard conversations happen, and you receive constant support from your supervisor. 

It is tough though, especially when you can tell someone doesn’t feel better after talking with you, and there’s not much more you can do for them. My hardest conversations are with younger people that text in, and may have a harder time understanding that we can’t say or do certain things for them when they’re clearly in need. But I’m glad that I’m giving some of my time each week to volunteering and offering my trained and compassionate ears to people that really, really need it. 

I currently put in about four or five hours each week, shifting back and forth between splitting that up into two days and doing it all on Saturday. However, over spring break, I’ll probably be putting in a lot more time. 

It’s great practice for my future as a therapist to learn to leave it behind when I close my laptop and to learn that you can’t fix everything for someone, only be there for them to provide support, resources, and validation of what they’re going through. But that’s still pretty special, in my opinion. It can weigh on me sometimes, and it’s not for everyone, but I think I’ll probably be volunteering for a long time.